Not responding when downloading terrain data
NorthSouth
Global Mapper UserTrusted User
I have recently found that when I try to download terrain data from the SRTM Worldwide Elevation Data source, the programme just hangs and eventually says "Not Responding". This seems to happen irrespective of the size of the area of data I am requesting. Is this a memory issue? Should I delete the cache? Will this retain all my existing workspace files? Thanks
NS
NS
Comments
-
What version of Global Mapper are you using? The 'Not Responding' text just means that the program is busy, likely waiting on the server to provide the SRTM data. You can try clearing your cache, but if you have GM 13 or the v14 beta there is a new SRTM source that is hosted on globalmapper.com that tends to be much faster and is less likely to lock up.
Let me know if I can be of further assistance.
Thanks,
Mike
Global Mapper Guru
gmsupport@bluemarblegeo.com
http://www.globalmapper.com -
Thanks Mike. I use 13.2. How do I access the alternative SRTM source?
-
It is under Terrain Data with the name 'SRTM Worldwide Elevation Data'. The old source is still there as well, just named 'Backup Source - SRTM Worldwide Elevation Data'.
Thanks,
Mike
Global Mapper Guru
gmsupport@bluemarblegeo.com
http://www.globalmapper.com
Categories
- 12.7K All Categories
- 5.6K Features Discussion
- 342 Downloading Imagery
- 1.3K Elevation Data
- 380 Georeferencing Imagery Discussion
- 628 GM Script Language
- 53 User Scripts
- 113 GPS Features
- 414 Projection Questions
- 819 Raster Data
- 1.3K Vector Data
- 6.6K Support
- 177 Announcement and News
- 908 Bug Report
- 558 SDK
- 1.2K Suggestion Box
- 3.7K Technical Support
- 562 Other Discussion
- 129 GIS Data Sources
- 27 Global Mapper Showcase
- 233 How I use Global Mapper
- 107 Global Mapper Forum Website