ImageBuilder Error

JordanJordan Global Mapper UserPosts: 1
edited December 2008 in Technical Support
I have just installed 10.1 and when requesting a selected file from the free Digital Globe Premium Content the attached error occurs "Error Downloading Image Builder data tile". When I use my Premium account the image is not the 0.6 m resolution that it says is available. This only happens when there is one image to choose from. Also attached is a KMZ file of the area I am trying to work on.

Any ideas what is going on?


  • global_mapperglobal_mapper Administrator Posts: 17,238
    edited December 2008
    I took a look and it just looks like some erroneous reporting of available data sources by DigitalGlobe. There is some 0.6m imagery in the area (about 2.5km north of your location). I'm guessing that imagery has a non-rectangular boundary and DigitalGlobe is indicating that it is available because the 0.6m data bounding box intersects the download boundary, even though there is not any actual part of the 0.6m imagery in the download boundary. It appears that only 15m Earthsat imagery is actually available in your desired download region.

    Let me know if I can be of further assistance.


    Global Mapper Support
Sign In or Register to comment.