V26.2 Windows 11 Crashing on open

V26.2 crashes about 50% of the time, even when opening the default screen without loading a workspace. The following is an example of the error code received:

Unhandled exception processing command message 32784 with code -1. in Map2D view

Read access violation at data address 0x0000000000000000,

program address 0x0000000140ADE6E1.


Version: v26.2.0 (120) (64-bit)

Build Time: Oct 7 2025 10:25:45

Thread: Main UI Thread



Stack Trace:

0000000140ADE6E1 (global_mapper)

00007FFD510E5F43 (mfc140)

00007FFD51183015 (mfc140)

0000000140AD290E (global_mapper)

0000000141594AAA (global_mapper)

00007FFD511A9F1C (mfc140)

00007FFD50F6AE42 (mfc140)

0000000141274ED0 (global_mapper)

00007FFD51057242 (mfc140)

00007FFD50F0C70D (mfc140)

0000000141614D5A (global_mapper)

00007FFD511998DE (mfc140)

00007FFD51198A22 (mfc140)

00007FFD50F0CFD1 (mfc140)

00007FFD511961FE (mfc140)

... (10 Additional Stack Items Hidden)


Windows 11 Home [25H2] (64-bit) [10.0.26200] Memory: 11,074,854,912 of 33,515,835,392 available, GDI Usage: 391 GDI (Peak 400), 177 User (Peak 216)

Comments

  • bmg_mike
    bmg_mike Global Mapper Guru Moderator, Trusted User

    Hi Nigel,

    Try getting the latest 26.2.1 daily build from https://www.bluemarblegeo.com/products/global-mapper-daily-builds.php . We have fixed several issues like that which were popping up intermittently on some machines.

    Thanks,

    Mike

    Global Mapper Guru

  • Thanks Mike, I'll give the daily build a go, I didn't know it existed, that's great :)

    Cheers, Nigel

  • Daily build 26.2.1 appears to have solved the problem. Opened numerous times today without a hitch .... and seems to open a lot faster now too.

    Thanks, Nigel

  • bmg_mike
    bmg_mike Global Mapper Guru Moderator, Trusted User

    Hi Nigel,

    That's great to hear! We will be packaging up all of these updates in an official 26.2.1 hotfix release in a couple of weeks. But at this point the daily build should work fine.

    Thanks,

    Mike

    Global Mapper Guru