When downloading from source to external drive freezes but not on internal drive...

Hi All,
I bought the latest version of 20.1 and trying to download. I first started filling my drive so I switched to external drive. But odd behavior of sometimes it starts then stops and other times I do not see speed of download indicator but says it is downloading.but when I check the destination folder I see no change in size as it says it is downloading. I did notice on an older version of windows 10 professional that it looked as if it was downloading to a temp folder but it worried me because the C drive was not where I wanted it since it was smaller.
I also ended up disabling my virus scan since that seemed to conflict with Global Mapper Downloads.
So any recommendations? I bought it to download elevation data but so many issues not sure what to do.
Thanks!
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