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PDF export stopped working

Michele
Michele
in Bug Report
Hi,
One of our machines started giving a problem when exporting PDF.
Every time it gives the error "Error setting quickPDF unlock key".
Is there anything we can do to solve this?
Best regards
Michele
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Answers

  • bmg_bob
    bmg_bob Global Mapper Programmer
    Answer ✓
    Hello,

    If you are using Global Mapper 20, please try updating to the latest daily build. 

    Cheers,
    Bob
  • Michele
    Michele
    We tried installing the most recent daily build but nothing changed. We also tried uninstalling GM, deleting any related files and registry keys and reinstalling it and again nothing changed.
    Please advice,
    Best regards
  • bmg_bob
    bmg_bob Global Mapper Programmer
    Answer ✓
    Hello,

    We updated the library we use to work with PDF files, and the trial license key that we started with accidentally made it into the daily build. We replaced it with the permanent license key yesterday, so that problem should be gone now. Please try updating again to the latest daily build. I apologize for the inconvenience.

    Note that this is not an issue in the released version (20.0.0), since it still uses the older version of the PDF support library.

    Cheers,
    Bob
  • Michele
    Michele
    Seems like I didn't post one of my comments correctly and it ended up being deleted, sorry for that.
    In it I said that we solved this installing the version you told us. Thanks a lot.
    Best regards

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