Need I purchase a license first to getting support ?

trong_td
trong_td
in Technical Support
Hi, I am developer.
I am trying use Global Mapper (demo version) to make sure GM can solve our problem ( we are using ArcGis and get problem with performance)
But i got some problems with both SDK and scripting
I posted some questions and I really need them for our project, but no answer, although I posted last week.
So need I purchase a license first ? please tell me know
Thank you very much. 
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Answers

  • bmg_bob
    bmg_bob Global Mapper Programmer
    Answer ✓
    Hello,

    Blue Marble Geographics will provide support before you buy a license.  I suggest that you send them your question directly via e-mail (geohelp@bluemarblegeo.com).  If you are trying to resolve a problem, be sure to include a detailed description of your work flow, and the data that you used.  This will ensure a faster response.  

    Cheers,
    Bob

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