Unable to check out license -> Global mapper not working
Hello,
I would need your help in order to ba able to go on using Global Mapper.
I purchased a license a few years ago. Since last week, I cannot open it anymore, due to a message saying "unable to chack out license" (see attached file).
I did not change the computer, the operating system, the installation, or anything regarding Global Mapper, so I do not see why this is happening.
Global Mapper seems to think I am using a different computer, but I am not.
I would really need and appreciate your help to resolve this matter !
Thanks in adavnce,
Best regards,
Florence Jacquinod
I would need your help in order to ba able to go on using Global Mapper.
I purchased a license a few years ago. Since last week, I cannot open it anymore, due to a message saying "unable to chack out license" (see attached file).
I did not change the computer, the operating system, the installation, or anything regarding Global Mapper, so I do not see why this is happening.
Global Mapper seems to think I am using a different computer, but I am not.
I would really need and appreciate your help to resolve this matter !
Thanks in adavnce,
Best regards,
Florence Jacquinod
Answers
-
Hello Florence, For licensing issues, I recommend that you send an e-mail describing your situation to Blue Marble Geographics Support (geohelp@bluemarblegeo.com). This will ensure that the support team sees the problem and can provide you with a timely response. Thank you. Cheers, Bob
-
Thank you for your quick answer !
Best regards !
Categories
- 12.7K All Categories
- 5.6K Features Discussion
- 342 Downloading Imagery
- 1.3K Elevation Data
- 380 Georeferencing Imagery Discussion
- 628 GM Script Language
- 53 User Scripts
- 113 GPS Features
- 414 Projection Questions
- 819 Raster Data
- 1.3K Vector Data
- 6.6K Support
- 177 Announcement and News
- 908 Bug Report
- 558 SDK
- 1.2K Suggestion Box
- 3.7K Technical Support
- 562 Other Discussion
- 129 GIS Data Sources
- 27 Global Mapper Showcase
- 233 How I use Global Mapper
- 107 Global Mapper Forum Website