Global Mapper Pro

do I need more RAM?

JSL
JSL Global Mapper UserTrusted User
edited February 2015 in Technical Support
Hi, I'm working with workspaces of 2-4 gigabytes each, and often they will crash when I attempt to open a layer within them. Below are the specs for my computer, copied from File Explorer:
specs.png

Would it help to get more RAM?

Thanks for any help.

Comments

  • JSL
    JSL Global Mapper User Trusted User
    edited February 2015
    Using GM 16.1
  • JSL
    JSL Global Mapper User Trusted User
    edited February 2015
    It's not the size, I think--I got crashes when I zoomed in and out within an 86 MB workspace, especially when zooming in and out on points.
  • bmg_bob
    bmg_bob Global Mapper Programmer
    edited February 2015
    Hello,

    If you have not already done so, I recommend getting the latest release of Global Mapper 16.1 to see if the problem has already been fixed. If you have already done that, or the problem persists in the latest release, then your best bet is to send an e-mail describing your workflow and the error message to Blue Marble Geographics support (geohelp@bluemarblegeo.com). This will ensure that the support team sees the problem and can determine the solution. Thank you.

    Cheers,

    Bob
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