GM16 w/Lidar Module crashes on opening.
StacyL
Global Mapper UserTrusted User
Greetings,
(I have also sent this to geohelp@bluemarblegeo.com)
I just upgraded/purchased/downloaded/Installed GM 16 with Lidar Module.
On starting GM I get the following message:"The procedure entry point gettickcount64 could not be located in the dynamic link library kernel32"
I have downloaded and installed again with no change.
Please help!
Below is my system info:
OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 3 Build 2600
OS Manufacturer Microsoft Corporation
System Name TRIGXP
System Manufacturer System manufacturer
System Model System Product Name
System Type X86-based PC
Processor x86 Family 15 Model 107 Stepping 2 AuthenticAMD ~3116 Mhz
BIOS Version/Date Phoenix Technologies, LTD ASUS M2N SLI ACPI BIOS Revision 0802, 4/16/2008
SMBIOS Version 2.4
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"
User Name TRIGXP\Stacy
Time Zone Eastern Standard Time
Total Physical Memory 4,096.00 MB
Available Physical Memory 1.69 GB
Total Virtual Memory 3.00 GB
Available Virtual Memory 2.96 GB
Page File Space 7.02 GB
Page File C:\pagefile.sys
(I have also sent this to geohelp@bluemarblegeo.com)
I just upgraded/purchased/downloaded/Installed GM 16 with Lidar Module.
On starting GM I get the following message:"The procedure entry point gettickcount64 could not be located in the dynamic link library kernel32"
I have downloaded and installed again with no change.
Please help!
Below is my system info:
OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 3 Build 2600
OS Manufacturer Microsoft Corporation
System Name TRIGXP
System Manufacturer System manufacturer
System Model System Product Name
System Type X86-based PC
Processor x86 Family 15 Model 107 Stepping 2 AuthenticAMD ~3116 Mhz
BIOS Version/Date Phoenix Technologies, LTD ASUS M2N SLI ACPI BIOS Revision 0802, 4/16/2008
SMBIOS Version 2.4
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"
User Name TRIGXP\Stacy
Time Zone Eastern Standard Time
Total Physical Memory 4,096.00 MB
Available Physical Memory 1.69 GB
Total Virtual Memory 3.00 GB
Available Virtual Memory 2.96 GB
Page File Space 7.02 GB
Page File C:\pagefile.sys
Comments
-
Stacy,
It looks like this XP compatibly issue was introduced fairly recently. It should be easy to track down. I'll post back when a fix is available. -
We've got a new build that should restore compatibility with Windows XP. I have placed new builds with the latest changes at the links below:
32-bit: http://www.bluemarblegeo.com/downloads/global-mapper/global_mapper16.zip
64-bit: http://www.bluemarblegeo.com/downloads/global-mapper/global_mapper16_64bit.zip
Simply download the .zip file for the build that you are using and extract over your existing installation files. The likely locations to extract to are as follows:
32-bit: C:\Program Files (x86)\GlobalMapper16
64-bit: C:\Program Files\GlobalMapper16_64bit
Thanks,
Mike
Global Mapper Guru
geohelp@bluemarblegeo.com
Blue Marble Geographics for Coordinate Conversion, Image Reprojection and Vector Translation -
Once again, Thanks Mike for the excellent customer support and lightning fast fixes!
Stacy
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