Global Mapper not responding / idling
Harzach
Global Mapper User
Hello, all -
Global Mapper has very suddenly begun to exhibit some odd behavior - or rather, a lack of behavior. If I try to load my own data files, it will reach 2% completion then the application will stop responding and never recover. If I try to download new data, it swaps back to the main menu and stop responding. I say this is sudden, as everything was working fine less than 24 hours ago.
I am currently using v15.1 64-bit, but I had the same issue when I tried v15.1 32-bit, v15.0 64-bit, and v14.
Win 7 64-bit sp1, i7-3770, 16Gb RAM. No other applications are behaving oddly.
Not sure if there are dump files or something I can provide. Thank you for any help you can provide!
Global Mapper has very suddenly begun to exhibit some odd behavior - or rather, a lack of behavior. If I try to load my own data files, it will reach 2% completion then the application will stop responding and never recover. If I try to download new data, it swaps back to the main menu and stop responding. I say this is sudden, as everything was working fine less than 24 hours ago.
I am currently using v15.1 64-bit, but I had the same issue when I tried v15.1 32-bit, v15.0 64-bit, and v14.
Win 7 64-bit sp1, i7-3770, 16Gb RAM. No other applications are behaving oddly.
Not sure if there are dump files or something I can provide. Thank you for any help you can provide!
Comments
-
That is very odd, what type of data are you trying to load? Can you get the latest build and see if it still exhibits that behavior? I have placed a new build at http://www.bluemarblegeo.com/downloads/global-mapper/global_mapper15.zip with the latest changes for you to try. Simply download that file and extract the contents into your existing v15.xx installation folder to give it a try. If you are using the 64-bit v15 version there is a new build at http://www.bluemarblegeo.com/downloads/global-mapper/global_mapper15_64bit.zip .
Thanks,
Mike
Global Mapper Guru
geohelp@bluemarblegeo.com
Blue Marble Geographics for Coordinate Conversion, Image Reprojection and Vector Translation -
Trying to load .grw files, or trying to download ASTER GDEM or Landsat 7 imagery.
New build files did not help, but now I think that it might be a temporary Google ban after downloading quite a bit of imagery last night. Just tried grabbing imagery from ARCGIS and it worked fine. I'll wait until this afternoon and try loading my .grw files again, which should verify that this is the issue. Thanks for the prompt reply! -
It appears that the NASA/JPL server that hosts the streaming ASTER GDEM and Landsat7 data is down, causing the very long delay when trying to load data from those sources. The source was just down last week then came back up, but appears to just be having problems lately.
We are working on getting the latest ASTER GDEM data ourselves so we can host it as a source that won't have the reliability problems.
Thanks,
Mike
Global Mapper Guru
geohelp@bluemarblegeo.com
Blue Marble Geographics for Coordinate Conversion, Image Reprojection and Vector Translation
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