Error using Address Search - GM v.13.00
LCS
Global Mapper User
When I try to search on any address I get the following error. I have tried all combinations including a fully qualified address and it fails. This happens on our other computers in remote offices so it is not office specific.
Running GM 13 64bit on Win 7. I have full admin rights on the machine so it isn't a credentials issue.
Error finding address corning+,+ny
Address search query failed with status code 503.
AddressFinder.cpp - 417
Version: v13.00
Build Time: Sep 12 2011 23:21:31
I'd appreciate any insight...
Running GM 13 64bit on Win 7. I have full admin rights on the machine so it isn't a credentials issue.
Error finding address corning+,+ny
Address search query failed with status code 503.
AddressFinder.cpp - 417
Version: v13.00
Build Time: Sep 12 2011 23:21:31
I'd appreciate any insight...
Comments
-
The server previously providing address search capabilities is down, but we just added an alternative that works. Download and install the new build from the links below to update:
32-bit: http://www.globalmapper.com/global_mapper13_setup.exe
64-bit: http://www.globalmapper.com/global_mapper13_setup_64bit.exe
Let me know if I can be of further assistance.
Thanks,
Mike
Global Mapper Support
support@globalmapper.com -
Thanks Mike. Will install and try it out.
-
Sorry Mike, but the problem is still existing. I am using GM 13.
Robert / Alpinfuchs -
Did you install the new version? It should have a build date of yesterday (b10042011). The address server used prior to that is down currently.
Thanks,
Mike
Global Mapper Support
support@globalmapper.com -
Yes, I have installed the new build from the update link above, but GM has the build number b100311, not from yesterday. Is there something wrong with the update?
Robert -
Robert,
That's strange, I'm checking now. In the meantime, you can also get just the updated build itself rather than a full installer. I have placed a new build at http://www.globalmapper.com/global_mapper13.zip with the change for you to try. Simply download that file and extract the contents into your existing v13.xx installation folder to give it a try. If you are using the 64-bit v12 version there is a new build at http://www.globalmapper.com/global_mapper12_64bit.zip .
Let me know if I can be of further assistance.
Thanks,
Mike
Global Mapper Support
support@globalmapper.com -
I just installed the 32-bit version from http://www.globalmapper.com/global_mapper13_setup.exe and it was from b10042011 and the address search worked fine. Did you do the 32-bit version?
Thanks,
Mike
Global Mapper Support
support@globalmapper.com -
The new build works for me.
Thanks for your quick resolution. -
The 32-bit version for GM 13 works fine, I think, you will soon find a solution for the 64-bit version, too.
Thanks, Mike
Robert
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